Warning: call_user_func_array() [function.call-user-func-array]: First argument is expected to be a valid callback, '' was given in /home/freetips/public_html/wp-includes/class-wp-hook.php on line 298
Have some Business Self-Respect « Free Tips DOT COZA

Have some Business Self-Respect

44 comments

Posted on 26th March 2012 by Tony in Business Advice |Random

, ,

When you start your own business there’s this feeling of excitement, euphoria and absolute fear all mixed together. On one hand you’re happy to get rid of the boss and the hard hours and on the other hand you’re petrified you’re not going to have enough at the end of the month.

So when you get clients, you’ll pretty much put up with any sort of abuse. Clients will ignore deadlines and your personal boundaries. If they find your private (home) number they’ll be quite happy to abuse it because “their emergency” is almost always more important than your life or your family. And because you’re petrified of losing the client (because they always threaten to do so) you’ll break your rules and do it anyway…and once you break the rule once, your peace and quiet is over for good.

About a month ago I had a client who became verbally abusive to my staff. We had done nothing wrong. In fact he had not paid his monthly retainer with us for 6 months but was still insisting on the service. When I finally pulled the plug on his service, he first got abusive, then paid up his account, and then got abusive again because his service had not been restored to immediately – even though our contract clearly states a 48 hour waiting time if there is a disruption in service.

And so I fired the client.

Most entrepreneurs will gasp and think I’m mad – you can’t fire a client. “The client is always right”. Nonsense.

I can’t even explain the relief that comes with getting rid of a difficult client, so they I can focus on my paying, happy clients – and I also have my Self-Respect back. I have value, not only as a person, but as a business owner. So please show me some respect and common courtesy.

Of course, if I’m in the wrong, point it out – I want to learn and grow and deliver the best results I can – but please don’t expect me to take your abuse.

So, my encouragement to you today: Find the most horrible client you have (you’ll see they also pay you very little but take up most of your time) and fire them. Just fire off an email saying that due to internal re-structuring in the office you will not be able to manage them from X-Date.

Good Luck!


44 Comments
  1. Jeffery says:

    I am really loving the theme/design of your weblog.
    Do you ever run into any web browser compatibility
    issues? A number of my blog audience have complained
    about my site not operating correctly in Explorer but looks great in Safari.
    Do you have any recommendations to help fix this problem?

    26th March 2012 at 9:47 pm

  2. Ouida says:

    I savour, cause I discovered just what I used to be taking
    a look for. You have ended my four day long hunt! God Bless
    you man. Have a great day. Bye

    26th March 2012 at 11:43 am

  3. pt.wikipedia.org says:

    Hi to all, for the reason that I am genuinely keen of reading this
    webpage’s post to be updated daily. It includes nice information.

    26th March 2012 at 6:19 pm

  4. Rudy says:

    Thanks in support of sharing such a pleasant thinking, post is fastidious, thats why i have
    read it fully

    26th March 2012 at 8:54 pm

  5. control services firm says:

    Terrific work! That is the kind of information that are meant to be shared across the
    web. Shame on Google for not positioning this publish higher!
    Come on over and consult with my web site . Thanks =)

    26th March 2012 at 8:25 am

  6. bbs.xiaoyi.com says:

    Simply want to say your article is as astonishing. The clarity in your submit
    is just cool and that i could think you are an expert on this subject.

    Well along with your permission let me to seize your feed to keep updated with coming near
    near post. Thank you one million and please carry on the rewarding work.

    26th March 2012 at 12:44 am

  7. Isla says:

    Yes! Finally something about spoken word audio.

    26th March 2012 at 1:44 am

  8. Ursula says:

    Hello to every one, for the reason that I am actually eager of reading this webpage’s post to be updated
    regularly. It includes nice information.

    26th March 2012 at 8:02 pm

  9. Karla says:

    hello there and thank you for your information – I’ve certainly picked up something new from right here.
    I did however expertise some technical points using this site, as I experienced
    to reload the website many times previous to I could
    get it to load correctly. I had been wondering if your web host
    is OK? Not that I am complaining, but sluggish loading instances
    times will very frequently affect your placement in google and can damage your high quality score if advertising and marketing with Adwords.
    Well I’m adding this RSS to my e-mail and could look out
    for much more of your respective fascinating content.
    Ensure that you update this again very soon.

    26th March 2012 at 7:06 am

  10. best quality hair says:

    Marvelous, what a webpage it is! This web site provides valuable information to us, keep it up.

    26th March 2012 at 2:40 pm

  11. 163.180.67.78 says:

    If you desire to get a good deal from this post then you have to apply these strategies to your won webpage.

    26th March 2012 at 7:37 pm

  12. jerrystory.com says:

    When I initially left a comment I appear to have clicked on the -Notify me when new comments are added- checkbox
    and from now on every time a comment is added I recieve 4 emails with the same comment.
    There has to be a means you can remove me from that service?

    Thank you!

    26th March 2012 at 2:34 am

  13. Dorris says:

    My family members all the time say that I am wasting my time here at web,
    except I know I am getting experience daily by reading thes fastidious posts.

    26th March 2012 at 12:49 pm

  14. luxury hair extensions says:

    Hi there would you mind sharing which blog platform you’re using?
    I’m looking to start my own blog in the near future but
    I’m having a hard time making a decision between BlogEngine/Wordpress/B2evolution and Drupal.

    The reason I ask is because your layout seems different then most blogs and
    I’m looking for something unique. P.S My apologies for being off-topic
    but I had to ask!

    26th March 2012 at 4:22 am

  15. nycemoves.com says:

    Hi, i read your blog occasionally and i own a similar one and i
    was just wondering if you get a lot of spam feedback?
    If so how do you reduce it, any plugin or anything you can advise?
    I get so much lately it’s driving me crazy so any help is very much appreciated.

    26th March 2012 at 3:32 pm

  16. weed control methods says:

    If you want to obtain a good deal from this post then you have to apply these techniques to your won blog.

    26th March 2012 at 3:59 pm

  17. glam seamless says:

    I think that what you posted was very reasonable. However, what about this?

    what if you typed a catchier post title? I am not suggesting your information is not solid, but suppose you added something that grabbed people’s attention? I
    mean Have some Business Self-Respect « Free Tips DOT COZA is kinda vanilla.
    You might look at Yahoo’s front page and watch how they create news titles to get viewers to click.
    You might add a related video or a related pic or
    two to grab readers excited about everything’ve got to say.
    In my opinion, it would make your blog a little bit more interesting.

    26th March 2012 at 6:38 am

  18. Isidra says:

    Good article. I’m experiencing many of these
    issues as well..

    26th March 2012 at 12:54 pm

  19. Olga says:

    At this moment I am going to do my breakfast, when having
    my breakfast coming yet again to read other
    news.

    26th March 2012 at 8:52 pm

  20. Katherine says:

    Remarkable things here. I am very glad to look your post.
    Thanks so much and I am having a look forward to touch you.
    Will you please drop me a mail?

    26th March 2012 at 11:20 am

  21. makanan sehat dan bergizi untuk anak says:

    I’m not sure exactly why but this web site is loading extremely slow for me.

    Is anyone else having this problem or is it a problem on my end?

    I’ll check back later and see if the problem still exists.

    26th March 2012 at 7:18 pm

  22. hey says:

    My brother recommended I might like this blog.
    He was totally right. This post actually made my day.
    You can not imagine just how much time I had spent
    for this info! Thanks!

    26th March 2012 at 12:38 am

  23. glam seamless review says:

    Thank you for sharing your info. I truly appreciate your efforts and
    I will be waiting for your further write ups thank you once again.

    26th March 2012 at 2:01 am

  24. resep masakan anak anak says:

    Its like you read my mind! You seem to know a lot about this, like you wrote the book in it or
    something. I think that you can do with a few pics
    to drive the message home a bit, but other than that, this is
    wonderful blog. A fantastic read. I will definitely be back.

    26th March 2012 at 11:54 am

  25. https://pt.wikipedia.org/wiki/Usurio(a):Egli_Diana_Pinto_Neta says:

    Hi it’s me, I am also visiting this site daily, this site is really good and the visitors are truly
    sharing nice thoughts.

    26th March 2012 at 4:44 am

  26. car computer exchange says:

    I got this web page from my buddy who shared
    with me concerning this site and at the moment this time I am visiting this site and reading very informative content here.

    26th March 2012 at 5:11 pm

  27. tape hair extensions says:

    Yesterday, while I was at work, my cousin stole my apple ipad and tested
    to see if it can survive a twenty five foot drop, just so she can be a youtube sensation.
    My apple ipad is now broken and she has 83 views. I know this is entirely off topic but I had to
    share it with someone!

    26th March 2012 at 9:19 am

  28. car computer exchange says:

    It’s an remarkable post designed for all the internet people; they will obtain benefit from it I am sure.

    26th March 2012 at 3:51 pm

  29. Silvia Odete Morani Massad says:

    Howdy! I know this is kinda off topic but I was wondering if you knew
    where I could locate a captcha plugin for my comment form?

    I’m using the same blog platform as yours and I’m having difficulty
    finding one? Thanks a lot!

    26th March 2012 at 6:42 pm

  30. http://webserverwiki.com/index.php?title=Get_Acquainted_With_The_Types_From_Style_Few_Days says:

    Howdy! This post couldn’t be written any better!
    Reading this post reminds me of my good old room mate! He always kept chatting about this.
    I will forward this write-up to him. Fairly certain he will
    have a good read. Many thanks for sharing!

    26th March 2012 at 7:52 pm

  31. Mauro Zamprogno says:

    Wonderful beat ! I wish to apprentice while you amend your website, how can i subscribe for a blog site?
    The account helped me a acceptable deal. I had been a little bit
    acquainted of this your broadcast provided bright
    clear idea

    26th March 2012 at 9:45 am

  32. Dexter says:

    Link exchange is nothing else but it is just placing the
    other person’s blog link on your page at proper place and
    other person will also do same in support of you.

    26th March 2012 at 3:05 pm

  33. Ollie says:

    My partner and I stumbled over here different website and thought I might check things out.
    I like what I see so now i am following you.
    Look forward to looking over your web page repeatedly.

    26th March 2012 at 8:03 pm

  34. http://www.bdsmwiki.org/ says:

    My programmer is trying to convince me to move to .net from PHP.

    I have always disliked the idea because of the expenses.

    But he’s tryiong none the less. I’ve been using Movable-type on a number
    of websites for about a year and am nervous about switching to another platform.
    I have heard fantastic things about blogengine.net.
    Is there a way I can import all my wordpress posts into it?
    Any kind of help would be really appreciated!

    26th March 2012 at 12:05 am

  35. wiki.griffins.com says:

    Hi there, I wish for to subscribe for this blog to obtain latest
    updates, thus where can i do it please help.

    26th March 2012 at 2:04 am

  36. leave important says:

    Great blog! Do you have any tips and hints
    for aspiring writers? I’m hoping to start my own blog soon but
    I’m a little lost on everything. Would you recommend starting with a free platform like WordPress or go for a paid option? There are so many choices out there that I’m completely overwhelmed ..
    Any tips? Thanks a lot!

    26th March 2012 at 2:11 am

  37. Tamara says:

    Hello I am so grateful I found your website, I really found you by error, while I
    was looking on Yahoo for something else, Regardless I am here now and
    would just like to say thank you for a tremendous post and a all
    round exciting blog (I also love the theme/design), I
    don’t have time to browse it all at the moment but I have bookmarked it and also added in your RSS feeds,
    so when I have time I will be back to read more,
    Please do keep up the fantastic jo.

    26th March 2012 at 3:17 am

  38. storagesolutions-selfstorage.ca says:

    great issues altogether, you just received a new reader.
    What might you recommend about your publish that you made some days in the
    past? Any sure?

    26th March 2012 at 3:31 am

  39. car computer exchange says:

    wonderful points altogether, you just received a new reader.
    What might you recommend about your put up that you just made a few
    days in the past? Any certain?

    26th March 2012 at 7:37 am

  40. Isidra says:

    I am curious to find out what blog system you are utilizing?
    I’m experiencing some small security issues with my latest
    website and I’d like to find something more safeguarded. Do you have any recommendations?

    26th March 2012 at 11:04 am

  41. Hollis says:

    This excellent website certainly has all of the information and facts I
    wanted concerning this subject and didn’t know who to ask.

    26th March 2012 at 7:28 am

  42. Meghan says:

    Hi, this weekend is good for me, since this point
    in time i am reading this wonderful educational article here at my home.

    26th March 2012 at 9:37 am

  43. court trial says:

    Its like you read my mind! You seem to know so much about this, like you wrote the book
    in it or something. I think that you can do with some pics to drive the message
    home a bit, but instead of that, this is fantastic blog.
    A great read. I’ll definitely be back.

    26th March 2012 at 10:33 pm

  44. Octavio says:

    Great beat ! I wish to apprentice even as you amend your website, how can i subscribe
    for a weblog website? The account aided me a applicable deal.
    I were tiny bit familiar of this your broadcast offered bright transparent concept

    26th March 2012 at 6:06 am

Leave a comment